Category : Tony’s Testimonials

Be Effective – Buy the Correct Tech the First Time

February 15th, 2017

 

The market is flooded with online look-a-likes. Sadly, most people will just “rubber-neck” their way through it as the sales person talks right over their head in hopes that they’ll just get exhausted enough to press the “buy now” button and move on. Read more »

The Ten Commandments of Business

January 4th, 2017

 

Let’s start the year off with a solid foundation!  The featured image is framed on the wall in my office and is included with every job offer to potential AV Bend team members.  If we don’t have these as a starting point in any of our business relationships, then we can easily get off track and compromise our standards.  While our clients and blog readers may not share our faith, the following Ten Commandments of Business guide our decisions and shape our company culture.  Read more »

Service Recovery – Lessons Learned from Tony, the AV Guy

December 28th, 2016

How do you recover when you are guilty of poor service?  This a very viable topic even if you think you are perfect.  Yeah, I was wrong once last year… I think. Right.

Seriously though, great customer service is a cornerstone for any successful business.  I can be an expert in my industry, but if I am unable to make a connection with my customers, I misunderstand what they want and need. And then if I fail to exceed their expectations, I will lose those customers.  So, what happens when I falter in any of those key areas? Read more »

Greetings and Gratitude – Merry Christmas 2016

December 22nd, 2016

Warm greetings and gratitude to you, our customers old and new. It’s because of you we have experienced our best year yet.  Not only financially, but the variety of jobs have added flavor and diversity to our daily work. Some of you are repeat clients, whom we value very much.  Several of you are placing your trust in AVBend for the first time because of a referral.  We are most grateful.  Thank you for being the better part of AVBend and choosing us for your audio visual needs.  Looking forward to serving you in 2017!

Merry Christmas and Happy New Gear!

The Audio Visual Bend Team

Christine, Tony, Fred, Mark, Lauren, Alan, Isaac and Vickylyn

Riverhouse Renovation and AV System Featured on SVC Podcast – Part 1

November 29th, 2016

istock-497748804_high

 

We are so pleased to share that the Audio Visual Bend team has been featured on another national media site – Sound and Video Contractor.  The following is the transcription from the SVC Podcast from Sound & Video Contractor Magazine with Tony Sprando of Audio Visual Bend.  This is the first part of a two part series.

Click here to download and listen.

The fabulous Riverhouse on the Deschutes hotel in Bend, Oregon got a new owner and a complete renovation down to the concrete. An all-new AV system for meeting areas and the bar and lounge was needed and Audio Visual Bend was called in to design and install it. Tony Sprando is here to tell us all about it. That’s coming up on the SVC Podcast. Read more »

Audio Visual Bend – A Story of Spousal Success in Business

November 11th, 2016

Togetherness

Marriage is hard work.  Business ownership is hard work.  Owning a business with your spouse is really, really, really hard work.  I (Lauren Breslin) began this blog post with an idea to feature Christine (Chrys) Sprando’s female role as a business owner in a male dominated AV industry.  However, after just a short time into our interview, my focus clearly shifted to the ways in which Tony and Chrys partner together, personally and professionally.  Read more »

Project Highlight – Worthy Brewing’s Hopservatory

August 18th, 2016

hopservatory

 

Look up there!   In the air! Do you see it?  It looks like a brewery.  No, wait.  It looks like an observatory?

What is it?!?!  It’s a Hopservatory!

Did you read about it in our local Bend Bulletin? Check it out. Read more »

TV Placement for a Fitness Room in a Hotel Chain

July 20th, 2016

 

This week, I am working with a hotel chain and the placement of a TV in a Multi-Purpose Room/Fitness Room. The typical math behind TV placement is to place the center of the TV screen approximately 10-15 degrees above eye level.  Of course, we have to consider the distance of the TV from the viewer. And naturally, the furniture and exercise equipment layout determines this. Read more »

Choir Mic Placement and Evaluation for St. Francis of Assisi Catholic Church

July 12th, 2016

Musical Notes and Mic_3000 pix

A cheerful summer season to you from Central Oregon!

 

While many industries seem to slow down during the summer months, the AV Bend team is as busy as ever.  So far this month, we have been active in the community and I would like to share a project review of choir mic placement and evaluation that we are completing for Saint Francis of Assisi Catholic Church in Bend, Oregon. Read more »

Saltwater Kills!

May 12th, 2016

Saltwater kills.  These are two words that should never be in the same sentence when you are trying to get your wireless microphones to work.  What do Saltwater and Radio Frequencies (RF) have in common?  Answer: Nothing, really.

But, I have a scenario for you that may help you make a connection.  Imagine you are setting up AV in a 16,000 square foot convention hall. Read more »