Archives : sound issues

Managing Restaurant Noise at Jackson’s Corner

December 9th, 2015

noise-restaurants-disconnect-customersiamge_post

 

Restaurant consumers were recently asked, “How do you feel about restaurant noise?” Of the 1,232 responses, nearly 80% said, “Loathe it.” (About 14% said they don’t notice noise, and about 7% love it.) Echoing numerous restaurant reviewers around the country, one participant commented, “The most consistent complaint I hear from friends and readers has to do with noisy restaurants.” It’s a common cry, one that has reached the pinnacle of customer dissatisfaction in the Zagat Dining Trends Survey. Diners around the country now rank noise in restaurants as their #1 complaint.

Today’s Project Highlight from 2015 is Jackson’s Corner Eastside location. I was asked to provide a proposal of cost to help this popular but noisy restaurant. “The customers are up and leaving, complaining they can’t carry on a conversation” described Palmer Noble, a Jackson’s Corner Manager. I was one of two people they asked to help them but I was chosen for one primary reason, which I am going to reveal at the end of the post. Keep reading…

Read more »