Audio Visual Bend Blog

The Terms “Home Theater” and “Stereo” are Long Gone!

February 24th, 2017

 

It’s about time we got what we asked for. Residents in Central Oregon are tired of hearing the words, “home theater” and “stereo.”  One local home owner stated, “I will go to the theater if I want to see a blockbuster on a 20-foot screen.  And if I want a stereo, those are at Goodwill. But I come home to an Integrated Audio Visual System.”

 

Integrated Audio Visual System – What does this mean for the new home owner? Read more »

Be Effective – Buy the Correct Tech the First Time

February 15th, 2017

 

The market is flooded with online look-a-likes. Sadly, most people will just “rubber-neck” their way through it as the sales person talks right over their head in hopes that they’ll just get exhausted enough to press the “buy now” button and move on. Read more »

Does Your Tech Translate into Increased Revenue?

February 8th, 2017

 

Every IT and Office Manager should be asking themselves, “Does our technology translate into increased revenue?”  And although it’s a compelling question, the answer is even more important for the bottom line of a business.  I believe that it is more common than not that technology is purchased and implemented with an optimistic point of view rather than an objective one.  If you might fall in line with this way of thinking, I challenge you to change the way you think. Read more »

The Internet of Things is Here – How Do You Feel About It?

January 20th, 2017

Do you remember the 2002 movie by Steven Spielberg, “Minority Report?”  This futuristic film featured Tom Cruise as the main character, PreCrime Captain John Anderton, who is the subject of a murder prediction based upon visions of the “Precogs.”  And since, in the movie, the PreCrime police department has the authority to imprison would-be murderers, John Anderton bolts and a manhunt begins.  And while the plot and storyline are thick and rich, many viewers wrestled with the technology involved during the man hunt.  Although intriguing, most of us felt uneasy and squeamish about the possibility of that much interaction with technology. And now we have “The Internet of Things.”  I believe author Jacob Morgan, Contributing Writer for Forbes, stated the explanation of IoT best: Read more »

The Ten Commandments of Business

January 4th, 2017

 

Let’s start the year off with a solid foundation!  The featured image is framed on the wall in my office and is included with every job offer to potential AV Bend team members.  If we don’t have these as a starting point in any of our business relationships, then we can easily get off track and compromise our standards.  While our clients and blog readers may not share our faith, the following Ten Commandments of Business guide our decisions and shape our company culture.  Read more »

Service Recovery – Lessons Learned from Tony, the AV Guy

December 28th, 2016

How do you recover when you are guilty of poor service?  This a very viable topic even if you think you are perfect.  Yeah, I was wrong once last year… I think. Right.

Seriously though, great customer service is a cornerstone for any successful business.  I can be an expert in my industry, but if I am unable to make a connection with my customers, I misunderstand what they want and need. And then if I fail to exceed their expectations, I will lose those customers.  So, what happens when I falter in any of those key areas? Read more »

Greetings and Gratitude – Merry Christmas 2016

December 22nd, 2016

Warm greetings and gratitude to you, our customers old and new. It’s because of you we have experienced our best year yet.  Not only financially, but the variety of jobs have added flavor and diversity to our daily work. Some of you are repeat clients, whom we value very much.  Several of you are placing your trust in AVBend for the first time because of a referral.  We are most grateful.  Thank you for being the better part of AVBend and choosing us for your audio visual needs.  Looking forward to serving you in 2017!

Merry Christmas and Happy New Gear!

The Audio Visual Bend Team

Christine, Tony, Fred, Mark, Lauren, Alan, Isaac and Vickylyn

Part 2 – Featured Podcast – New AV for the Riverhouse on the Deschutes

December 9th, 2016

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Welcome to Part 2 of the Sound and Video Contractor featured podcast with Tony sharing more about the Riverhouse project.  The following is the transcription for your easy reference or you can click the link below to listen to the 10-minute interview.

Click here to download and listen.

This is the SVC Podcast from Sound & Video Contractor Magazine with Tony Sprando of Audio Visual Bend. Show notes and equipment links for the podcast are on the web site of Sound & Video Contractor Magazine at svconline.com.

The Riverhouse on the Deschutes hotel in Bend, Oregon got a complete renovation for its meeting areas and for a quite different ambient environment in its bar, restaurant and lounge. That called for Symetrix DSPs and JBL speakers. Tony Sprando is back to finish the story on how Audio Visual Bend got the job done. That’s right here on the SVC Podcast. Read more »

Riverhouse Renovation and AV System Featured on SVC Podcast – Part 1

November 29th, 2016

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We are so pleased to share that the Audio Visual Bend team has been featured on another national media site – Sound and Video Contractor.  The following is the transcription from the SVC Podcast from Sound & Video Contractor Magazine with Tony Sprando of Audio Visual Bend.  This is the first part of a two part series.

Click here to download and listen.

The fabulous Riverhouse on the Deschutes hotel in Bend, Oregon got a new owner and a complete renovation down to the concrete. An all-new AV system for meeting areas and the bar and lounge was needed and Audio Visual Bend was called in to design and install it. Tony Sprando is here to tell us all about it. That’s coming up on the SVC Podcast. Read more »

Landscape Music Systems and Sound – Outdoors vs. Indoors

November 22nd, 2016

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By Guest Writer: Isaac Imig, Owner of Integrated Audio/Video

There is a beautiful new memory care facility in Bend, Oregon called Mt. Bachelor Memory Care.  On their website, they state:

The mission of Mt. Bachelor Memory Care is to serve the special needs of individuals living with Alzheimer’s disease, dementia and other forms of memory loss. Equally impressive is our commitment to providing you and your loved one with impeccable service at every level. Every day at Mt. Bachelor Memory Care we make it a goal to go above and beyond to enrich the lives of our residents. We offer exceptional care, innovative wellness programs and life enriching activities in a family atmosphere to create a community that supports the needs of those who live here.

A few months ago, the AV Bend team was contracted to participate in the impeccable service the Memory Care staff are striving to provide their residents.  What did they do? Read more »